CONTROL IS LEARNED
Generally people respond to anger the way they have learned to respond.
Eg. In the heat of anger, aggressive children cannot think of any other way to respond than hostility and fighting. Says one eminent psychiatrist, "It rarely helps to simply tell (angry child) just to stop its far more helpful to offer an alternative."In others words, one can be taught to control the response to anger. Acceptable responses are learned within the family and in social situations.
Those realities include the following: Other people dont exist just to satisfy your every whim. If someone harms you its important to know whether it was done intentionally or not. Their will be times when we cannot have what we want because someone else has a claim to it, or because it will in-fringe on the rights or well-being of others.
While its natural to get annoyed, try to put yourself in the other persons place. Its not easy but it might help. A person of quick temper acts foolishly, but a person of discretion is patient.